Update website page(s) to clarify stream2own

Workshop
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I’ve been dealing with confusion on twitter ALL MORNING from people going to our website, wanting to join, seeing the PRICING page and just being… competely and utterly turned off and confused and, in one persons case, kinda angry… (mostly they’re angry by my refusal to write them an algorithm that will calculate their monthly resonate streaming costs for them…)

The current website is killing our business - I cannot overstate this enough. It’s putting off listeners and artists in their droves.

We have to make the switch to a new site asap, we need to loose the homepage, people should be directed to the player and then the explanations for who and what we are on the forum where they’re much better and up to date than anything on the current site.

@Hakanto we wanted to move on this asap - please LMK when you have time to discuss. @peter can’t wait for you to blow it up.

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no, would be cool.

the main issue for current explorers is this page…

could we update the text easily?

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yup… send to me.

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@LLK @Hakanto do you have 30 min this afternoon/evening CET to speak about this with me and send peter a new holding text that explains things better for listeners?

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I’d be ok for it, let me know !

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@llk @melis_tailored Did you see this:

…and the link below it to a suggested page design task?
https://community.resonate.is/t/resonate-renewal-crowdfunding-campaign/2106/36?u=nick_m

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I can meet up at 2022-01-27T16:30:00Z→2022-01-27T17:00:00Z.

Who can be there?
  • I’ll be there
  • I can’t make it, go on without me
  • I can’t make it, please pick a different time

0 voters

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My “least work for the most reward” battle plan is:

Write tweet-length (or as short as possible) messages that explain stream2own, starting with the broadest and most essential, down to the most complex and least essential. Each should explain a core concept of how stream2own works and eventually will be paired with a diagram or gif to illustrate. Eventually, these can all be sequenced into a video with a voiceover of the messages.

These messages are used universally. They are the website page, they are the video, they are the twitter thread we link to, etc. For additional info, each message will link to Handbook for detailed info.

Starting work here:

https://etherpad.wikimedia.org/p/resonatestream2ownblurbs

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wonderful, dropping some things in there to prep @hakanto

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Nick, I made your calculator into a new proposal. I remember we talked about that last week, but I forgot to split it out for you.

By the way, since your trust level in the forum is regular, you can split and move around posts however you please by hitting the wrench icon on the topic.

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Here’s a room for us @melis_tailored @LLK. I’ll be there shortly

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I agree on all of this and have been saying it for… weeks now?

Seriously, what is the hold up at this stage of the game? Who and/or what are we waiting on? I made suggestions around copy + layout changes for the new site; where are we on that? Who is following up on this?

@Sam_Martyn and @LLK have had great dialogue crunching numbers on S2O and discussing copy too; I made an entire post sharing their insights last week(?).

We have put hours into this issue already; what are next steps for going live with the best of what we have? Please respond.

@richjensen @Hakanto @auggod @angus @jackhajb

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This is from 9 days ago:

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There are great ideas but there are a lot of them. They haven’t been consolidated into a single blueprint to direct a dev toward, unless a heroic dev were down to do a lot of the design/text decisions on the fly – hopefully making all the right ones.

There’s multiple interrelated proposals going on, and to go down multiple paths at once will cause problems or waste time we don’t have among current @workers :

  • A. Small: to update the existing Wordpress stream2own page to minimize confusion

  • B. Medium: to make the player main page the home page of the undeployed HUGO website as written, with no other changes, shutting down wordpress, making live new onboarding, and migrating all data

  • C. Large to extra large: to revise the new HUGO website and deploy it, perhaps including the Medium project above, shutting down wordpress, making live new onboarding, and migrating all data

  • D. Medium?: Create partial HUGO website, deploy, replacing Wordpress website, but keep wordpress for onboarding

@jackhajb and @auggod met up today to sync up on the state of our current projects and how they interconnect. Last week we all met to hone in on our co-op’s needs. This week you suggested improvements to the forum and how we guide folks toward work – that’s being delivered.

I don’t want to throw a brave developer at this without a clear design that considers the complexity of the work at hand in projects B, C or D above. Even just yesterday, Melissa and Peter came up with the idea of merging the main page of our player and new website. This is a great idea and with it we are honing in on a real solution. B and C are not quick fixes, thus why we were exploring option A today. D seems… possible? But @Nick_M pointed out in his detailed review of the situation that it would require some weird workarounds.

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Page is updated for review. (Note: may require an extra password if you haven’t been on the ninja server before. I can share login via DM.)

https://resonate.ninja/stream2own/

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@peter The design is looking great and I like the images you’ve picked! Here’s some final thoughts and QA from me. Thanks for your work on this. The redesigned text and page is going to be a great help to visitors (and our workers!)

Missing images

On mobile view, two images disappear:

  • the gif of faces near the “Fair for listeners” section
  • the stream2own bar graph near the “What’s next” section

Adding links

In the final paragraph, let’s add some links to the Player and to the Forum. I meant to add these in the doc, but missed them:

Aside from the Resonate Player itself, the heart of our global community is our forum, where members chat, share stories, and dream how we change and grow. Join in, get in the conversation, fund our projects, and lend a hand so we can build a better streaming platform.

URL change

If possible, I would switch the URL for this page to resonate.is/pricing rather than have stream2own in the URL. When sharing the link on socials, a visitor likely wouldn’t understand that “stream2own” is where they can find pricing information, since they are unfamiliar with the term. Especially so, now that we don’t introduce the term until the last section – preferring instead to refer to the system more generically so that the message is more straightforward.

The old page, /stream2own/ could redirect to /pricing/.

Text edit

In the second-to-last paragraph, I sugggest removing the sentence: “How can we support and collaborate with each other through collective patronage and verified credentials?”

This is a big jump in complexity relative to the other ideas being pitched. Worthy topic, but would need more than a quick shoutout to be relevant or comprehensible to a casual reader.

I’m also not clear what “collective patronage” is. As in member dividends? As in patreon-style support payments to an artist? I’d want to be on the same page about what this means before having it here.

If there’s a strong stance to keep most of the sentence as is, I suggest changing “verified credentials” to Co-op Creds. A link to the Co-op Creds page will allow curious readers to figure out what we’re hinting at, and see the Resonate connection.

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I second all your comments @Hakanto

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Yes, on purpose, as I thought it interrupted the flow too much. But I’ve realized I could move the dots up, which makes the flow work to use the animated ears head. (Not so happy with the spacing so much, but that’s because there’s too much white space in the GIF, so edits to that would need to be done by whoever made it.)

Added the links and re-worked the sentence. I think it aimed to cover both the scenarios of “exclusive access after purchase” (as described in the coop creds video) as well as the “feedback loops” concept I shared where people can make collaborative agreements. Think its an interesting concept to drop even if it isn’t explained in massive detail. Could provoke curiousity.

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I get that we’d want to do that but I’ll insist on what Hakanto said because I think it’s trully important : this isn’t clear enough to be interesting “as is”. When I’m on the pricing page I want information I can quickly make sense out of, I don’t want hazy things I need to decypher because it’s something that might look like scammy marketting. People are exhausted of reading formulas and concepts that they don’t understand and can’t test because they’re not even implemented. They want to know what we offer precisely, and what we stand for in general, and when will come the time to implement a new feature they’ll want to know exactly what it is and that will be the time to do it.

It’s good if we can explain where we want to go broadly with terms widely accepted and understood, but we shouldn’t describe concepts that aren’t yet fully implemented and agreed upon in short unclear sentences, either by the community at Resonate or at large on the internet by the layperson who wants to listen to music.

Like, the “feedback loop” concept and the collaborative agreement thing, even after reading about it on its specific topic, I’m still unsure what it means, what it does and how it does it, what are the risks, what are the benefits etc.

The “exclusive access after purchase” is a bit clearer but we’re yet to fully know what that would mean (ie. is this exclusive access to things outside or inside the platform? We can’t know because we don’t know yet if we’ll have partners for this although we want to), how that would be expressed, what would the limits be etc.

I think it’s good if we can point out we’ll be working on more offers for musicians to be able to sustain themselves and catter to their community, and that we’ll try to establish partnership with other like-minded platforms and coops while keeping our focus on privacy, dignity and fairness, and that’s about it, that would be enough of a statement for me on a “pricing” page.

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But isn’t the whole point of revealing things that it allows the chance for people to build with us, to even help define new things as they emerge, rather than fully formed “behind closed doors” so to speak? Generally agree that average folks may not want that, but we’re also trying to reach out to those that want to actively engage.

In the end, doesn’t matter to me whether that sentence is there or not; I was just trying to interpret what someone else wrote. :wink: