I keep having login issues on beta.resonate.is. Generally, I have to login every time I use the app; it doesn’t remember me upon returning. But now, it is actually logging me out in the middle of use, so I have to keep logging in.
Using it on Linux (POP_OS and MX) with Firefox 85.
Hey Nathan! Sorry to hear of these troubles. I’ll make a note about this so we can pursue a long-term fix. I am a POP_OS user as well!
As a short-term fix, I recommend trying Brave, Chromium or a Chromium app and seeing if those keep you logged in more consistently.
The Chromium app may actually be the most dependable, based upon my experience of using it: I don’t use it often, but when I do I am always logged in. You can install Resonate as a desktop app while on https://beta.resonate.is by opening Chromium’s three-dot menu at the upper right and selecting “Install Resonate”.
Similar story here. I am sometimes logged out for no apparent reason. Most often between uses but occasionally also while using it (apparent because suddenly all songs I own default back to being 45s samples). Perhaps happens every few days? It happens to me in Qwant browser, which I use on a tablet, and on firefox, on the desktop computer (linux).
Thanks for the feedback here. We’ll keep our sights on fixing this @ntnsndr@agaitaarino. I’ve experienced issues surrounding getting automatically logged out – and I’m aware of others who have as well.
We’ll soon be moving to an upgraded version of the Resonate Player, and further down the road to a new ID server. Others here could say more about whether these changes in themselves will help with login issues. @auggod@Nick_M
Nice, thanks! My impression was that this happened less in the new player vs the old one, but this could be just that I was generally happier
I’ll let you know if and when the issue resurfaces.